Terms of Service

Effective Date: May 1, 2025

Welcome to KendallCatherine LLC ("we," "us," "our"). By accessing or using kendallcatherineagency.com ("Website") or any of our services, you ("you" or "User") agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Services Provided

KendallCatherine LLC provides marketing consulting, social media management, digital marketing, access to an automation platform, and writing services (including website copy, blogs, and email campaigns) to business clients.

2. User Eligibility

Our services are intended for business use only. You must be at least 18 years old to use our Website or services. By using our Website, you represent and warrant that you meet these requirements.

3. Data Collection and Use

We collect personal and business information, including but not limited to your name, business name, phone number, email address, physical address, social media platform logins, and domain logins, through website forms. This information is used for marketing, service delivery, and to improve your experience with us.

4. Marketing Communications

By providing your contact information and checking the consent box on our forms, you expressly agree to receive marketing communications from us via email, SMS/text, phone calls, postal mail, and paid advertising. We may use automated systems to send SMS/text messages. Message and data rates may apply.

You may opt out of marketing communications at any time by using the unsubscribe link in our emails, replying STOP to our text messages, or contacting us at [email protected].

5. Third-Party Providers

We may share your information with trusted third-party service providers, such as Go High Level, to assist in delivering our services and marketing communications. We do not sell your personal information to anyone.

6. Payments, Refunds, and Cancellations

Some services may be purchased directly through our Website. Refunds or cancellations are subject to review and may be granted at the sole discretion of KendallCatherine LLC. To request a refund or cancellation, please contact [email protected].

7. Intellectual Property

All content, branding, and materials on this Website are the exclusive property of KendallCatherine LLC. You may not use, reproduce, or distribute our content without our express written permission.

8. Limitation of Liability and Disclaimers

Our services are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permitted by law, KendallCatherine LLC disclaims all liability for any damages arising from your use of our Website or services.

9. Dispute Resolution

Any disputes arising from these Terms or your use of our services will first be addressed through mediation. If mediation fails, disputes will be resolved in the courts of North Carolina, United States.

10. Changes to Terms

We may update these Terms from time to time. Significant changes will be communicated via email or a notice on our Website. Continued use of our Website or services after changes constitutes your acceptance of the new Terms.

11. Contact Information

For questions about these Terms, please contact us at:

Email:
[email protected]

Address:
5104 Windance Place, Holly Springs, NC 27540, US